What cleaning methods are used?
How long does carpet take to dry?
Low‑moisture cleaning typically dries within 30–60 minutes. Steam Cleaning typically dries within 2-6 hours. Drying times may extend depending on airflow, humidity, and carpet thickness.
Is the cleaning process safe for all carpet fibres?
Yes. We use the most appropriate method for the job, ensuring we only use the right carpet solutions for each carpet fibre while maintaing how much water is being used.
Most general stains can be treated using technician‑grade spotting solutions. Results depend on the type of stain, how long it has been present, and any previous attempts to remove it.
Yes. Upholstery is cleaned using fibre‑appropriate chemistry and low‑moisture methods designed to lift soil and refresh fabrics without overwetting.
Is pet odour treatment available?
Yes. Pet odours can be neutralised using specialised deodorising and sanitising products.
How often should carpets be cleaned?
Most homes benefit from cleaning every 6–12 months, depending on foot traffic, pets, and general use.
Do you service units, apartments and townhouses?
Yes. All residential properties in the service area are covered, including units, apartments, rentals, and multi‑storey complexes.
Is the cleaning safe for children and pets?
Yes. Most of our chemicals are low-tox, low‑residue products, suitable for homes with children and pets.
No. If you’d like areas under or behind furniture cleaned, we ask that rooms are emptied before we arrive. Otherwise, we will clean around the furniture.
